Employee monitoring
Tockly vs Insightful
Insightful (formerly Workpuls) is an enterprise-leaning monitoring platform for operations teams: screenshots, app tracking, productivity labeling, and time mapping, with shipped shadow-AI and AI-adoption reporting, plus an AI chat layer still limited to private beta.
Tockly is work tracking that reads AI activity: every minute scored as hands-on, agent running, steering, or idle. Here is how the two compare, line by line.
At a glance
| Capability | Tockly | Insightful |
|---|---|---|
| Classifies human vs AI-agent minutes | Every minute: hands-on, agent running, steering, or idle | Detects AI-tool presence as a compliance risk |
| Credits time supervising an AI agent | Reads agent activity directly and credits it as work | Low input logs as idle and lowers productivity % |
| Screenshots | Every 10 minutes, tied to the minute they capture | Included at entry, deleted after 60 days |
| Activity tracking | Input event counts only, never keys or content | Active vs idle plus admin-labeled productivity % |
| App and site usage | Active app and window titles | Yes |
| Invoicing from tracked time | Free for up to 3 clients, unlimited on Pro | No |
| Free tier | Full capture, unlimited activity history | None, 7-day trial |
| Entry price (annual) | Free. Pro $12, Team $16 per seat/mo | $8/seat/mo |
Insightful details verified against its public pricing and documentation as of July 2026. Products change; check Insightful's site for current numbers.
The minute Insightful can't see
Insightful scores work by input activity plus admin-labeled productivity percentages, and every higher-order feature, from burnout alerts to its private-beta AI chat, is computed from that number. Supervising an agent produces little input, so it logs as idle and corrodes the productivity score. Its shadow-AI story detects which unsanctioned tools appeared in the app stream. It has no signal for which minutes the agent was doing the work.
Agent minutes score as nothing happening.
Hands-on, steering, and agent time, each credited for what it is.
Pricing
Tockly
- Personal: free. Full capture, invoicing for 3 clients, screenshots from this month and last.
- Pro: $12/seat/mo annual ($15 monthly). Unlimited clients, 12 months of screenshot receipts.
- Team: $16/seat/mo annual ($20 monthly). Org rollups, roles, per-person AI adoption.
Insightful
- Workforce Analytics: $8/seat/mo annual. Screenshots included.
- Combo Plan: $16/seat/mo annual. Bundles the product line, though workflow optimization is invite-only beta and payroll is unshipped.
- Add-ons: screen recording $4, on-demand screenshots $4, higher frequency $3. A loaded seat runs about $19.
Which should you pick?
Pick Insightful if you run large ops teams like call centers or BPOs and need utilization, capacity, and attendance analytics at $8 per seat, with screenshots in the entry tier.
Pick Tockly if your people work with AI tools. Insightful flags AI use as a risk to govern; Tockly treats supervised AI work as labor to credit and classify. On Insightful, an afternoon steering a coding agent drags down the productivity percentage its whole stack is built on.
Frequently asked
What is the difference between Insightful's AI features and Tockly's?
Insightful's AI is two things: shipped shadow-AI and adoption reporting that flags which unsanctioned tools showed up, and a chat layer over the metrics it already collects that is still restricted to private-beta testers. Tockly's AI awareness is the measurement itself: each minute is classified as hands-on, agent running, steering, or idle from the agent's real activity feed. One summarizes old telemetry; the other captures a signal Insightful does not have.
Does Insightful penalize AI-assisted work?
Structurally, yes. Its productivity percentage is built on input activity and app labels. Minutes spent watching or steering an agent produce little input, so they log as idle and pull the score down, which then feeds its utilization, burnout, and staffing analytics. Tockly credits those same minutes as work with a label saying who was driving.
Is Tockly or Insightful better for an agency billing clients?
Insightful has no invoicing; it is workforce analytics for internal management. Tockly is built around the bill: classified time flows into invoices, screenshots ride along as receipts, and the human versus agent split shows clients exactly how modern work happened. For billing on tracked time, Tockly does the whole loop.
More comparisons
See your own human/agent split today.
Install the app, work a normal day, and the record builds itself, minute by minute.